New Century Companies values our homeowners and will always do everything possible to meet your expectations. Customer service and customer satisfaction are paramount at New Century Companies. What that means is “you” come first. If there’s anything that we can do to help, just ask. That is “The New Century Homeowner Promise.”

In order to effectively process your warranty requests, all requests must be made in writing. The forms on which service requests are written are given to you at closing, and are in your Homeowner Warranty Binder. If you should need additional forms, you can download the warranty request form in PDF format. The form may be completed and brought to our Heritage Club Sales Office or faxed to Homeowner Services at (561) 272-2869.
When considering a New Century home, please consider this fact: We're so proud of our homes and the standards in which they’re built, that we back every home with a full-one year limited warranty as well as an additional comprehensive warranty program offered through Bonded Builders Home Warranty Association. You'll sleep easy knowing that you chose a company that stands behind its product 100% and will be there for you even after you've moved into your new home. If you should need our assistance with a warranty item, please click here to fill out our Warranty Request Form. The form can be emailed, faxed, or dropped off at one of our locations.